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General Product FAQ's

All Product related enquiries relating to Size & Safety, Material and Care, Tips and Advise

How do I choose the right Sleeping Bag?

Our general recommendation for your child's progression through our sleeping sac range is:0-3M - Swaddled (arms in or out) with our Cocoon Swaddle Sack3-12M - Transition to a Jersey Sleep Sack, which has a similar slim-fit design and fabrication to o

Why do you use Organic Cotton?

Why choose organic fabric?. Choosing organic fabric for your baby’s sleepwear can contribute to a better night's rest. Natural, organic fibers help regulate body temperature by dispersing moisture and providing consistent warmth. All our ergoPouch sw

What is the best way to wash and care for my bag?

Our padded 2.5 TOG and 3.5 TOG pouches will naturally hold more water during the wash. To help with this, wash your sleeping sack in a full load of washing. The full load distributes the water evenly rather than your sack absorbing most of the

Should I choose an sleeping bag with sleeves?

Should I choose a bag with sleeves?. Our pouches are available in both sleeveless and sleeved versions, starting from 3 months and up. As a general rule, we recommend choosing a sleeved sleeping bag if the room temperature is below 21°C/70°F. It’s no

Do I use blankets on top of a Sleeping Bag?

Our TOG-rated sleeping bags are designed to provide optimal warmth and insulation, keeping your child comfortable throughout the night without the need for loose bedding. They are intended as a safe alternative to blankets. For safe sleep, always ens

How to dress a baby who has a fever?

How to dress my baby who is sick. Always speak to a doctor first if you’re concerned about your baby’s illness or fever. When dressing a sick baby, the most important thing is to ensure they’re comfortable. Instead of checking their hands and feet (w

What is a TOG?

If you’re new to TOG ratings and wondering how they relate to sleepwear and swaddling, we’ve got you covered!. A TOG (Thermal Overall Grade) is a unit of measurement that indicates the warmth and insulation level of sleepwear or bedding. In simple te

What can my child wear camping in temperatures below 14 degrees?

What to wear camping in temperatures under 14°C?. We do not recommend layering two sleep pouches together, as it can make it difficult to monitor your baby’s body temperature, and excess layers can increase the risk of overheating. To ensure your chi

Why does my Sleeping Bag has brown stains after washing?

Why does my ergoPouch have brown stains?. Occasionally, small bits of organic cotton bud can get trapped inside the filling of our sleeping bags. Since our cotton is not chemically bleached, the pigment from these tiny buds may burst and cause brown

My Sleeping Bag has shrunk what can I do?

All of our fabrics are pre-washed and undergo shrinkage testing. However, due to the organic nature of our materials, some shrinkage may still occur after washing. We allow for a shrinkage tolerance of +/- 2cm and add extra length to our pouches to a

My child keeps escaping from their sleeping bag! What can I do?

My child keeps escaping from their sleeping bag! What can I do?. This is a common challenge! We’ve designed our bags with extra-large zip covers to help prevent little fingers from accessing the zippers. For our toddler series (Sheeting Bag, Sleep Su

Do you prioritise weight or length when choosing a baby sleeping bag?

We generally recommend selecting a sleeping bag based on your baby’s weight to ensure the best and safest fit, particularly around areas like the neck and upper body. A snug fit around the neck is essential to prevent the bag from sliding up over you

Where are your products manufactured?

Our products are designed at our head office in Melbourne, Australia, and manufactured using ethical and sustainable practices in China. Our partner factories uphold certified quality management standards and are committed to fair labor practices.

What are your zippers made from?

Our zipper sliders and pullers are crafted from durable zinc alloy and coated with enamel, a type of metal paint. The zipper tape is made from polyester, while the zipper teeth are constructed from nylon. Both the tape and teeth are dyed with non-tox

Can I exchange or replace a faulty item if I purchased from another stockist?

Purchases through Other Retailers. We’re Sorry to Hear About Your Experience. While we take great care in our quality control, we understand that, on occasions, a faulty item may go unnoticed and end up in your hands. If you purchased this product fr

Why has my product has faded after washing?

Rest assured, this fading does not affect the safety, performance, or warmth of the product. Please note that this is a rare occurrence and typically only affects a small batch of fabric. We work closely with our manufacturer to address any such issu

Can pilling occur on your fabrics?

Can pilling occur?. Pilling can occur on any fabric, especially with regular use and washing. Our organic cotton is soft and free from harsh chemicals, but it may still experience pilling over time, particularly if your child moves around a lot durin

My child suffers from eczema, is ergoPouch suitable for them?

Are your products suitable for children with eczema?. Yes, our products have been reviewed and deemed safe for children with eczema by the Eczema Association of Australasia Inc. (EAA). Eczema (also known as atopic dermatitis) is a common, recurring s

Does the TOG rating change over time?

Does the TOG rating change over time?. All of our products undergo rigorous testing to ensure they meet the appropriate TOG  rating, which includes assessing the stability of warmth over time. While the TOG rating is designed to remain consistent thr

How should I dress my child when room temperature drops overnight?

How should I dress my baby if the temperature drops overnight?. It’s common for room temperatures to fluctuate, especially during seasonal transitions, and a drop in temperature overnight can be tricky for your baby’s comfort. If you notice that the

Can I wear the sleep suit and sleep onesie in a car seat and stroller?

Can I wear the Sleep Suit Bag or Sleep Onesie in a car?. Yes, you can wear the Sleep Suit Bag, Sleep Onesie, and our Layers/Pyjamas in a car seat under the following conditions:. By following these guidelines, your child will stay comfortable and saf

How do I dress my baby in temperatures of 26°C (79°F) or above?

For room temperatures of 26°C (79°F) or above, it is important to dress your baby in a way that keeps them comfortable, safe, and reduces the risk of overheating. Room temperature fluctuations, especially during seasonal changes, are a common challen

How many Sleeping Bags do I need?

The number of sleeping bags you'll need for your baby depends on a few factors, such as how frequently you do laundry and the weather conditions in your area. However, most parents find that having 2 to 3 sleeping bags is ideal. Here's why:. Backup f

Why are Natural Fibres so Important?

Natural fibres are key to ensuring a comfortable, restful sleep for babies and children. They improve breathability, helping to maintain an even body temperature, which promotes a safer, more comfortable sleep environment. Sleepwear made from synthet